Terms & Conditions

Shipping & Delivery
Purchases are shipped from our facility in New Delhi by our in-house delivery team & reputed courier agencies.

We have same day delivery option available, orders are processed as per the delivery date selected by the user while placing their order.

Order deliveries will be made between : 12:00 PM – 9:00 PM Monday – Sunday. Excluding public holidays.

For any complaints with regards to your order (missing items, quality, delivery) please contact customer care within 24 hours of your order delivery for resolution, we will not be liable for any complaint later than that.

Shipping Charges & Minimum Order Value
We ship products throughout Delhi NCR. The minimum required order value is Rs. 450.

Payment Options
Fruit Box & Co. is set up to take immediate orders online through the Razorpay payment gateway and also accept Cash on delivery (COD).

Pricing Policy
Product prices listed are current, however these are subject to change without advance notice. All prices on this website are processed in Indian Rupees. All orders are acknowledged at current pricing. We will bill at price in effect at the time of shipping.

Discount Policy
Discount will be applicable only on the following collections :
1) Fruits
2) Vegetables 
3) Exotic Veggies

Cancellation Policy
If the address given is not in our delivery list of areas or incase of any other unforeseen circumstances/logistical issues, we may cancel the order. Please note: If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. 

Return & Refunds 
Our customers are entitled to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and make the necessary adjustments to their order value in case of cash on delivery/process an online refund incase of paid orders. Refunds are processed within 24 hours.

Contact Information
For any queries you may contact us on : hello@fruitboxco.com